A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots.

As people increasingly rely on AI-powered chatbots to look up basic facts about the world, a new Yale study shows that those interactions can influence users’ social and political opinions. Prior ...

AI chatbots now promise companionship, coaching, and even therapy, wrapping complex algorithms in the language of intimacy and care. They are marketed as always-on confidants that remember your ...