McDonald's has informed franchisees that it is ending an artificial intelligence drive-thru order taking program, a report says. In a message obtained by Restaurant Business magazine, McDonald’s USA ...

McDonald’s is pulling the plug on artificial intelligence ordering technology it was testing at more than 100 restaurant drive-thru systems in the US, a possible hiccup in the rapid rollout of AI in ...

A Double Double from In-N-Out Burger with fries and an extra side of spread. (Jenn Harris / Los Angeles Times) In-N-Out is known for hewing to convention. So don't expect the popular burger chain to ...

When it comes to ordering across fresh departments, food retailers are challenged with a significant knowledge gap between an experienced store associate and a new or recently transferred-in store ...

The drive-through at McDonald's is already a tough place to be. Between the traffic jams and the angst of having to rehearse an order, careful not to annoy the workers behind the speaker box, real ...

MOORESTOWN, N.J.--(BUSINESS WIRE)--OPEX® Corporation, a global leader in Next Generation Automation for almost 50 years, today announced the launch of its newest automated sorting and order retrieval ...