BANGKOK, THAILAND--With software and services now accounting for the bulk of its revenue, Avaya says it is well on its way to becoming a software-driven player, but dismisses suggestions it is ...

We're seeing increased use of virtualization, license entitlements bundled with other license procurements, and the maturation of the roadmap to integrate Nortel products into the Avaya portfolio.

“A couple of years ago we really did position our portfolio to more of a cloud consumption, recurring revenue, AI-oriented technology portfolio … We’re more than poised to take advantage of this ...

Avaya has bought Agile Software, bringing in-house the team that created and develops the call center software Avaya sells to midsize businesses. By controlling R&D for Avaya’s Contact Center Express ...

Avaya has bought one of its technology partners, CTIntegrations, a contact center software development specialist. Contact center generated 60 percent of Avaya’s cloud annual recurring revenue in the ...

Avaya is introducing a powerful Android-based touchscreen tablet that supports new communications software in a package to rival Cisco’s recently announced Cius communications tablet. (See a features ...

Avaya Inc.’s ongoing move to a user-based pricing model for its IP telephony software and other communications applications is raising concerns among some customers, who say that they face stiff cost ...

Avaya this week announced plans to acquire Ubiquity Software, a maker of SIP-based applications and software development tools, for around $144 million. Avaya this week announced plans to acquire ...

Avaya Inc. moved to make voice mail easier to use on the road, acquiring a maker of software that lets users get their office messages without dialing in. The enterprise communications vendor bought ...