Business Process Management (or BPM) is integral to any organization on a path to achieve its set goals and objectives. A modernized approach to Business Process Management allows an organization to ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

Last week, I discussed my view that business service management and service-level management are really variations on a theme, and that the natural evolution and acceptance of SLM concepts resulted in ...

Heathrow airport has saved £30 million by using software from business process management (BPM) supplier Pegasystems to build a system for managing activity in the airport, from aircraft landings to ...

Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...

CEO of Acumatica, a fast-growing cloud ERP company. John has nearly 30 years of industry leadership in cloud services. Many of today’s companies want to grow. In fact, a Gartner survey indicates that ...

ActionBase – Human processes are business processes that generate a business outcome that is heavily dependent on interactions between people. These are also called “tacit interactions†by ...

ExlService, a business process management company, offers operations management and analytics services to clients. I believe that ExlService offers a very solid offering and is liked by many renowned ...