Microsoft is running late with its plans to deliver new Dynamics 365 sales and marketing apps for small/midsize business users by mid-2017. Last week, Microsoft provided its Dynamics partners with ...

While Microsoft already is selling its new Dynamics 365 suite for enterprises, three of the pieces -- Marketing, Sales, and Customer Service -- of the Dynamics 365 Business suite targeted at small and ...

At the recent Convergence conference in Orlando, Fla., Microsoft execs, including CEO Steve Ballmer, hammered home the point that the Dynamics line of ERP and CRM applications are no longer just for ...

A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Microsoft’s Dynamics CRM, a subscription-based customer relationship management tool aimed at small & medium enterprises, is now available on the iPhone via a new app. The cloud-based service aims to ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

ERP has been a two-horse race between SAP and Oracle for years. Microsoft's Chris Caren is battling to change that, with the company's Dynamics ERP and CRM products. Here's his take on what Dynamics ...