MADRID/BARCELONA (Reuters) -Canadian-based tech company Telus sent home as many as 2,000 people from its content moderation centre in Barcelona after Facebook owner Meta Platforms severed its contract ...

The metaverse’s merging of the physical and digital worlds offers exciting new opportunities for brands to forge connections with consumers across a wide range of sectors, including retail, gaming, ...

Content moderation is defined as “the practice of monitoring user-generated content and approving (or removing) it based on company policy and guidelines.” According to data from the Transparency ...

For content creators, automating time-extensive, repetitive and error-prone tasks is an assured path toward efficiency and, ultimately, an increase in revenue. Content moderation is one area that, ...

Although the advent of readily accessible social media platforms has allowed for the proliferation of user content worldwide, there is increasing pressure on social media platforms and related ...

Company also recognized as #1 in industry for market impact of content moderation in global study NEW YORK, April 18, 2024 /PRNewswire/ -- Teleperformance, a global leader in digital business services ...

The EU’s latest crackdown on big tech begins before the end of the week. Starting on Friday, a total of 19 major companies must adhere to the sweeping rules of the Digital Services Act (DSA).

Content moderation has grown into such a hot button issue over the last several years that some BPOs have decided to abandon ship before the flames catch up to them. Given the size of the investments ...