ALBANY, N.Y. – The New York State Public Service Commission started an audit of Frontier Communications on Thursday. The audit will examine customer operations, service quality, network reliability, ...

WADSWORTH, Ohio — Frustrated by what they say have been broken promises and poorly restored yards, Wadsworth is requiring Frontier Communications to bankroll independent inspectors to monitor the ...

Software bugs. Staff training issues. Missed appointments. Frontier Communications managers outlined a cascading series of problems it encountered in switching over AT&T customers in the first few ...