OKLAHOMA CITY, and MANCHESTER, England, May 15 /PRNewswire/ -- Amcat, a global leader in customer interaction solutions today announced it has signed an agreement with IEX Corporation, a NICE Systems ...

JOHANNESBURG, South Africa and RICHARDSON, Texas, March 22 /PRNewswire/ -- IEX Corporation, a Tekelec (Nasdaq: TKLC) company, today announced the substantial performance improvements Eskom Holdings ...

We've been asking some vendors and industry experts questions for our May Workforce Management article. Here is what two experts, Bill Durr of Witness Systems and Paul Leamon of IEX Corporation had to ...

Jan 8 - NICE Systems (NASDAQ: NICE) , the global provider of advanced solutions that enable organizations to extract Insight from Interactions(TM) to drive performance, today announced one of India's ...

The City of Dallas has selected NICE's interaction analytics and its IEX workforce management solutions to improve emergency response and customer service in the city's uniquely combined 9-1-1/3-1-1 ...