Knowledge and experience in quality and continuous improvement are highly valued by today's employers. The principles are being applied in engineering, healthcare, business, service, nonprofits, and ...

If you are looking for a finish line, continuous improvement is not the right playing field on which to seek satisfaction. Great gains are possible, and incremental improvements have a home, but so, ...

In an era of digital disruption, IT organizations need to move faster. Given this, should CIOs be active enablers of continuous improvement? Several years ago, I reviewed ITIL Version 3.0. When I got ...