Voice over Internet protocol and public branch exchange systems -- VoIP and PBX, respectively -- are two ways of achieving the same end goal: to make and receive phone calls. Traditional PBX systems ...

More and more companies are making the transition to IP-based PBX systems because they offer flexibility and cost savings. In fact, some projections indicate that this year the number of IP PBX ...

To recommend the best phone systems for small businesses, our team of expert writers and researchers hone in on the most important factors. We rate providers on value for money – including initial ...

Voice over Internet Protocol (VoIP) technology has been key in allowing individuals and organizations to make and manage audio and video calls using the Internet. Call center companies, businesses, ...

The author is assistant chief engineer of Radio One Dallas. For years, Radio One Dallas had a Nortel phone system that seemingly required a service call for anything beyond switching out a handset ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. An increasing number of employees today prefer to conduct ...