‘Tis the season: time to gather with friends and family and answer an endless barrage of hideous tech support questions. You’re reading this Web site. That means you’re the most technical person in ...

A woman called her company’s tech support desk, and the technician asked for her password. She replied, “Snow White Cinderella Snoopy Dopey Pinocchio Harry Potter Ariel 5.” The technician said, ...