The chatbot won’t laugh at its users, berate them or ignore them. It’s always available. The typical chatbot response feels comforting; A.I. responses are designed to be warm, confident and validating ...

Millions of children have adopted AI chatbots as constant companions. Experts warn of real dangers — but also some benefits.

Consumers are increasingly turning to artificial intelligence chatbots for health information, a new report from Rock Health ...

Millions of people use generative AI chatbots such as OpenAI’s ChatGPT and Anthropic’s Claude for help with drafting tricky work emails, planning summer vacations and everything in between. But what ...

As artificial intelligence (AI) tools become more common across government, new research from the University at Albany's Center for Technology in Government (CTG UAlbany) examines how agencies are ...

Jon covers artificial intelligence. He previously led CNET's home energy and utilities category, with a focus on energy-saving advice, thermostats, and heating and cooling. Jon has more than a decade ...

Macy’s Inc. has launched an AI-powered shopping assistant that’s upped spending online among those using the new tool, part ...

Chatbots can sound reassuring and comforting. They're designed to. But they aren't trained to be mental health providers. Jon covers artificial intelligence. He previously led CNET's home energy and ...

This transcript was prepared by a transcription service. This version may not be in its final form and may be updated. Nicole Nguyen: People are spilling it all to generative AI-powered chatbots to ...

AI chatbots are quickly replacing traditional search engines for millions of users, but the answers they deliver are often ...