When undergoing an IT operating model transformation, focus on three key areas to ensure success: process, governance and culture. The quest for customer obsession is arduous — littered with obstacles ...

Your tech stack might be brand new, but if your decision-making is stuck in the past, you’re just running a high-speed engine ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally. Image: Adobe Stock IT operating models are in ...

Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology. To stay competitive and deliver greater ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

You’ve crafted the strategy. You’ve built the roadmap. You’ve launched the transformation. But somewhere along the way, momentum stalls. Meetings multiply, decisions slow and delivery drifts. Sound ...

The End of Lift-and-Shift Migrations Marks the Rise of an Adaptive Operating Model Cloud infrastructure in 2026 has fundamentally shifted from static locations to adaptive, high-performance operating ...

New model removes predefined limits on data, users and environments, enabling consistent compliance across the enterprisesSAN RAMON, Calif., May 05, 2026 (GLOBE NEWSWIRE) -- Arctera today announced ...

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...

At its Think 2026 conference, IBM introduced a governance-first AI operating model aimed at moving enterprises from isolated ...