The digital thermometer on my dashboard read twenty below zero. I was ten minutes away from a hot shower and a warm bed when the radio crackled. Dispatch said it was a "nuisance call"—just a pile of old laundry dumped on a park bench that needed moving before the snowplows came. I almost didn't go. I almost drove home. But when I brushed the snow off that "pile of laundry," I saw a pair of terrified blue eyes staring back at me. What I found under that frozen blanket didn't just break my heart;